Complaint against Paytmag — IRCTC Cancelled Ticket Amount not get refunded

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : 100000840325252
RefundID : 100000161847808
Refunded Date : 23-May-2017

Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.