Dilip Kumar versus Reliance Life Insurance Company Limited.

Myself Dilip Kumar, I leave in New Delhi. I have one complaint with Reliance Insurance Co. Policy advisor Mr. Shreekant Sharma his contact no. 8802117640. I have gated call from them regarding Loan against Policy. I have given all details which was required and asked by Mr. Shreekant Sharma and then he was telling me you will deposit RS. 24729 as security amount Name of Reliance Life Insurance Co. Ltd. Reliance Company will be made one policy (Guaranteed Money Back Plane). After that Reliance will be give you loan and loan amount is Rs. 215741 with 10.5 % interest for three years. After his commitment I has deposited above amount through DD. And then I have received some call on behalf of Reliance Company Loan Confirmation department. They have noted My Bank a/c details and given me security code for loan transfer. As per his commitment my loan transfer date is 5th Aug 2012 in my bank a/c. but I have never received any loan and I had called to Mr. Shreekant Sharma he was told me due to some company issue amount not transfer in your a/c but I will be try to do it ASAP. And then after one week I have again received one call (13/08/2012) from Reliance Loan transfer department Kanika Sharma she was given me loan transfer code and told me with in 48 Hrs amount will be credit in you a/c. But also that commitment was failed. However I was almost 100 called to Mr. Shreekant Sharma but they are unable to pick my call. Respected I need your help for this policy cancellation, please do the needful.

Resolution by Insurance-Complaints.com

Post our follow up policy is cancelled and money refunded to the customer